Our 30-day ONLINE return policy
gives you plenty of time to consider your purchase. That's
why you can be sure you made the best decision in purchasing
fine jewelry. If for any reason you are not satisfied, you
can return your item* WITHOUT custom engraving
in its original condition within 30 days of the date of shipment
for a refund or an exchange.
PLEASE NOTE: Our online return policy differs from our RETAIL IN-STORE RETURN POLICY please
click here for full details on our RETAIL STORE POLICIES.
*Customized jewelry pieces are non-returnable. You
may exchange these item for another size or send it in for
repairs if the item has a manufacturer's defect. Exchanges
must be done within 30 days of the date of shipment.
Non-returnable customized jewelry pieces include:
- Build your own Diamond Jewelry
- Engraved or Monogrammed Signet Rings
- Engraved or Etched Baby Cups
All returns, not due to manufacturer's defect, are subject to
a $15 restocking fee. For complete details of our ONLINE return policy, please
click here. |
